📅 Effective Date: January 1, 2026 |
📍 Applicable: Internal Company Use Only
This Privacy Policy governs the manner in which PCW Ride collects, uses, maintains, and
discloses information collected from users (each, a "User") of the PCW Ride internal transport management
application.
1. Information We Collect
1.1 Personal & Employee Information
- Employee Identification: Employee ID, Full Name, Company Email Address
- Contact Details: Phone Number, E-mail
- Employment Data: Department, Employee Role
- Account Information: Username, Encrypted Password, Profile Picture
1.2 Transport & Usage Data
- Transport Requests: Pickup/Drop locations, Times, Dates, Approval records & Passengers
- Travel History: Completed trips, Routes taken
- Vehicle Information: Vehicle details, Driver information
- Cost Calculations: Travel expenses, Estimated costs, Cost centers
1.3 Device Information
- Device Details: Device type, OS version, Unique device identifier
- App Usage: Login times, Feature usage statistics
- Location Data: Once logging to the app
2. How We Use Collected Information
2.1 App Functionality
- User authentication and role-based access control
- Transport request processing and management
- Cost calculation and expense tracking
- Approval workflows for transport requests
2.2 Role-Specific Processing
- System Admin: User management, System configuration, Data oversight
- HOD/HR: Employee management, Policy enforcement, Cost analysis
- Transport Supervisor: Vehicle allocation, Driver management, Schedule optimization
- Security: Verification, Movement tracking, Security oversight
- Employee: Personal transport requests, Travel history, Workflows tracking
- Driver: Start and end trips, Vehicle management
2.3 Analytics & Improvement
- App performance monitoring and bug fixing
- Usage pattern analysis for feature improvement
- Transport efficiency optimization
- Cost reduction analysis
3. Data Sharing & Disclosure
3.1 Internal Sharing
- Data is shared ONLY within authorized company personnel
- Role-based data visibility ensures minimal access principle
- Transport supervisors see relevant transport data
- HR/HOD sees department-level analytics and costs
- Security sees only necessary verification data
- Data is shared with the project team for maintenance and support
3.2 No External Sharing
- No data is sold to third parties
- No advertising partners have access
- No external marketing use
3.3 Legal Compliance
- Data may be disclosed if required by law
- Only to comply with legal obligations
- With appropriate internal authorization
4. Data Security
- End-to-end encryption for all sensitive data
- Regular security audits and penetration testing
- Multi-factor authentication for admin accounts
- Role-based access controls (RBAC)
- Regular data backups and disaster recovery
- Secure hosting on Railway platform with enterprise security
5. User Rights & Controls
5.1 Employee Rights
- View and update personal information
- Access personal transport history
- Request data correction
5.2 Account Management
- All accounts require system approval
- Self-service profile updates
- Password reset functionality
- Account deactivation upon employee exit handled manually
6. Data Retention
- Active employee data: Retained indefinitely
- Transport records: 1 years for audit purposes
- Inactive accounts: Archived after 3 months
- Deleted accounts: Permanently removed after 7 days
- Backup data: Rotated every 90 days